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FAQ Page

Answers To Your Frequently Asked Questions

Compliment Your Home With A Piece Thats Uniquely You

Do You Offer Shipping ?

Yes, we offer shipping worldwide. You can place an order with us from anywhere across the globe, and we’ll ensure it’s delivered directly to your door.

How Long Does Shipping Take?

Processing times:

Bespoke Paintings can take 3-6 weeks for shipping to be complete.

Prints can take up to 14 business days

Transit times:

  UK: 2 – 4 days

  EU: 3 – 14 days 

  International: 3 – 20 days

Do You Allow Tracking?

You will be provided tracking via email so you can be kept up to date with where your package is!

Can I Cancel My Order?

Due to the nature of my art being made to order, I maintain non-cancel/refund policy. If you would like to make any changes to your order please get in touch as soon as possible. Changes are not guaranteed.

What If My Order Is Damaged?

Please reach out within 24 hours of receiving your package. I will need the following photographic documentation:

  The External Packaging

  The Shipping Lable

  The damage to the artwork/frame

Brand Collaborations

I am open to brand collaborations and would be excited to hear more. Please contact me at: artworkbysamanthadolphin@gmail.com

What Is The Lead Time On Bespoke Paintings?

The currently lead time is around 3-5 weeks for your painting to be completed. I will keep you updated through the process. Once your painting is completed you will receive pictures and videos. Once you are happy with your painting I will add a protective coat to preserve your unique piece. Your painting will then be shipped directly your door within 2-3 working days! (Size dependent).

Do You Have Readily Available Pieces?

Yes, these pieces are created and posted on my social media accounts. They tend to be picked up quickly so please do keep an eye out on my social for these! Some styles can be recreated however, every piece will be unique and no two are the same.